1. Introduction

Welcome to sergeybuzz.com (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us through any other channel or platform, including email communications, landing pages, blog posts, and social media.

This Privacy Policy should be read together with our Terms of Service, which together form the agreement between you and SergeyBuzz.com.

We are committed to complying with applicable privacy and data protection laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the General Data Protection Regulation (GDPR) in the European Union and United Kingdom, and the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) for California residents.

2. Data Controller

For the purposes of GDPR and similar laws, the data controller responsible for your personal information is:

•   Business name: SergeyBuzz.com

•   Location: Ontario, Canada

•   Contact email: info@sergeybuzz.com

3. Information We Collect

3.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

•   Register for our services

•   Sign up for our newsletter or free resources

•   Purchase our products

•   Contact us through email or contact forms

•   Participate in our surveys, promotions, or affiliate programs

•   Leave comments on our website or blog

This information may include:

•   Name

•   Email address

•   Billing address and country

•   Payment card information (processed securely by our payment processors; we do not store full card numbers)

•   Trading preferences and experience level

•   Communication preferences

•   Any information you voluntarily include in messages to us

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

•   Browser type and version

•   Operating system

•   IP address and approximate geographic location

•   Pages visited and time spent on each page

•   Time and date of visits

•   Click patterns and navigation behavior

•   Referring website or marketing source

•   Device identifiers

3.3 Product Usage Information

When you download or purchase our trading strategies, indicators, or courses, we may collect:

•   Download and access logs

•   Product configuration preferences

•   Technical feedback and support requests

•   Course progress and completion rates

•   Engagement metrics with educational materials

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it:

•   Contract: When processing is necessary to fulfill our contract with you (e.g., delivering a purchased product, providing customer support).

•   Consent: When you have given us explicit permission (e.g., subscribing to our newsletter, accepting marketing cookies). You may withdraw consent at any time.

•   Legitimate interests: When processing is necessary for our legitimate business interests (e.g., fraud prevention, website analytics, improving our products), provided these interests are not overridden by your rights.

•   Legal obligation: When processing is required to comply with applicable law (e.g., tax records, responding to lawful requests from authorities).

5. How We Use Your Information

We use your information to:

•   Process your orders and payments

•   Send you order confirmations and digital product delivery

•   Provide customer support and respond to inquiries

•   Send educational content and newsletters (with your consent)

•   Send marketing communications (with your consent, and with an easy opt-out option in every email)

•   Improve our products, services, and website experience

•   Analyze website performance and user behavior

•   Prevent fraud and enforce our Terms of Service

•   Comply with legal obligations

•   Track conversions from affiliate partners and marketing campaigns

6. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We share your information only in the limited circumstances described below.

6.1 Service Providers

We share information with trusted service providers who assist us in operating our business. These include:

•   Systeme.io — email marketing, funnel hosting, and sales automation

•   Stripe — payment processing (credit/debit cards, Apple Pay, Google Pay)

•   PayPal — payment processing

•   Google Analytics — website analytics and visitor behavior tracking

•   YouTube (Google LLC) — we embed YouTube videos on our website. When you view a page with an embedded video, YouTube may collect technical and usage data (including your IP address and viewing behavior) directly through the embedded video player, subject to Google’s privacy practices.

•   Email and support tools — for responding to customer inquiries

Each service provider is contractually bound to protect your information and use it only for the purposes we specify.

6.2 Affiliate and Referral Partners

When you click an affiliate link on our website or in our emails (such as links to TradingView, Forex Tester Online, or other partners), those partners may collect information about your visit. This allows us to receive referral commissions. We disclose affiliate relationships openly in accordance with FTC guidelines.

6.3 Legal Requirements

We may disclose your information when required by law, court order, or government authority, or when we believe disclosure is necessary to:

•   Protect our rights, property, or safety

•   Protect the rights, property, or safety of our customers or others

•   Investigate fraud or respond to a security incident

•   Enforce our Terms of Service

6.4 Business Transfers

If SergeyBuzz.com is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will provide notice before your

information is transferred and becomes subject to a different privacy policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Typical retention periods include:

•   Customer account data: For as long as your account is active, plus 7 years for financial record-keeping (tax and accounting requirements)

•   Email subscriber data: Until you unsubscribe, plus 30 days for our records

•   Purchase and transaction records: 7 years (required by Canadian tax law)

•   Website analytics data: Up to 26 months (Google Analytics default)

•   Customer support communications: 3 years from last contact

When your information is no longer required, we will securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information, including:

•   SSL/TLS encryption for data in transit

•   Secure data storage with access controls

•   Regular security assessments

•   Restricted access to personal information on a need-to-know basis

•   Secure payment processing via PCI-DSS compliant processors (Stripe, PayPal)

•   Strong password requirements and two-factor authentication options

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8.1 Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected users and, where required, the relevant supervisory authority (such as the Office of the Privacy Commissioner of Canada or the applicable EU Data Protection Authority) within 72 hours of becoming aware of the breach, in accordance with applicable law.

9. Your Privacy Rights

9.1 General Rights

Regardless of your location, you have the right to:

•   Access the personal information we hold about you

•   Correct inaccurate or incomplete information

•   Request deletion of your personal information

•   Opt out of marketing communications at any time

•   Request a copy of your data in a portable format

•   Withdraw consent previously given

To exercise any of these rights, contact us at info@sergeybuzz.com. We will respond within 30 days.

9.2 Additional GDPR Rights (EU / UK / EEA Residents)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under GDPR, including:

•   Right of access (Article 15): Confirm whether we process your data and obtain a copy

•   Right to rectification (Article 16): Correct inaccurate personal data

•   Right to erasure / “right to be forgotten” (Article 17): Request deletion of your data

•   Right to restriction of processing (Article 18): Limit how we use your data

•   Right to data portability (Article 20): Receive your data in a machine-readable format

•   Right to object (Article 21): Object to processing based on legitimate interests or direct marketing

•   Rights related to automated decision-making (Article 22): We do not currently engage in automated decision-making with legal effects

You also have the right to lodge a complaint with your national Data Protection Authority if you believe we have violated your privacy rights.

9.3 Additional Rights for California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

•   Know what personal information we collect, use, disclose, and sell

•   Request deletion of your personal information

•   Correct inaccurate personal information

•   Opt out of the sale or sharing of your personal information (note: we do not sell your personal information)

•   Limit the use of sensitive personal information

•   Non-discrimination for exercising your rights

To exercise these rights, email info@sergeybuzz.com with the subject line “CCPA Request.”

9.4 Additional Rights for Canadian Residents (PIPEDA)

If you are a Canadian resident, you have rights under PIPEDA to access and correct your personal information. You may also file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

10. Marketing Communications

You can opt out of marketing communications at any time by:

•   Clicking the “unsubscribe” link in any marketing email we send

•   Contacting us at info@sergeybuzz.com

•   Replying to any email with the word “UNSUBSCRIBE”

Please note that even after you opt out of marketing communications, we may still send you non-promotional transactional messages (such as order confirmations, product update notices, or responses to your inquiries).

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. Cookies are small text files placed on your device that help us recognize you and improve your experience.

11.1 Types of Cookies We Use

•   Essential cookies: Required for the website to function properly (e.g., shopping cart, login sessions). These cannot be disabled.

•   Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). Anonymized wherever possible.

•   Marketing cookies: Track your visit across websites to display relevant advertising and measure campaign effectiveness.

•   Preference cookies: Remember your settings and preferences (e.g., language, display options).

11.2 Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling essential cookies may affect the functionality of our website.

For EU and UK visitors, we present a cookie consent banner on your first visit that allows you to accept or reject non-essential cookies.

11.3 Third-Party Cookies from Embedded Content

Pages on our website that contain embedded content from third-party platforms (such as YouTube videos) may set cookies on your device through those third parties. These cookies are controlled by the third-party platforms, not by SergeyBuzz.com. For more information, please see Section 14 (Third-Party Links and Embedded Content) and the privacy policies of those platforms.

12. Children’s Privacy

Our services are not intended for individuals under the age of 16 (or under 13 in the United States, in accordance with COPPA). We do not knowingly collect personal information from children in these age groups. If you believe a child has provided us with personal information, please contact us at info@sergeybuzz.com and we will take steps to delete such information.

13. International Data Transfers

We are based in Canada, and your information may be transferred to, stored in, and processed in Canada, the United States, the European Union, or other countries where our service providers operate. These countries may have data protection laws different from those in your country of residence.

When we transfer personal information outside of your jurisdiction, we take appropriate safeguards to ensure your information receives adequate protection, such as:

•   Standard Contractual Clauses approved by the European Commission

•   Adequacy decisions by the European Commission (applicable to Canada under PIPEDA)

•   Other legally recognized transfer mechanisms

14. Third-Party Links and Embedded Content

Our website may contain links to third-party websites, products, or services (including affiliate links to partners such as TradingView and Forex Tester Online). This Privacy Policy applies only to sergeybuzz.com. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

14.1 Embedded YouTube Videos

We embed YouTube videos throughout our website, including on blog posts, landing pages, and educational content. When you visit a page containing an embedded YouTube video:

•   YouTube (operated by Google LLC) may collect technical information about your visit, including your IP address, browser type, device information, and viewing behavior

•   This data is collected directly by YouTube through the embedded video player, not by SergeyBuzz.com

•   We do not receive or store this viewer data ourselves; we only see aggregated analytics (such as total views and watch time) through YouTube Studio

•   YouTube’s collection and use of this information is governed by Google’s Privacy Policy at policies.google.com/privacy

If you do not wish for YouTube to collect this data, you may choose not to view pages containing embedded videos, use browser extensions that block third-party trackers, or watch our content directly on YouTube under their privacy terms.

14.2 Our YouTube Channel

We publish video content on our YouTube channel at youtube.com/@SergeyBuzz. When you visit or interact with our YouTube channel, your activity is governed by Google’s privacy practices, not this Privacy Policy.

15. Digital Products and Trading Tools

15.1 Trading Strategies and Indicators

When you download or purchase our trading strategies, indicators, or other digital tools, we may collect:

•   Download and installation logs

•   Aggregated and anonymized performance data (if you opt in)

•   Configuration preferences

•   Technical feedback and support requests

15.2 Educational Content

For courses and educational materials, we may track:

•   Progress and completion rates

•   Quiz results

•   Engagement metrics

•   Learning preferences

This information helps us improve our products and provide a better learning experience. It is not shared with third parties beyond our service providers.

16. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

•   Post the revised Privacy Policy on our website with a new “Last updated” date

•   Send email notification to registered users, where appropriate

•   Display a prominent notice on our website

Your continued use of our website or services after changes take effect constitutes acceptance of the revised Privacy Policy. If you do not agree to the changes, you should stop using our services and may request deletion of your information.

17. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@sergeybuzz.com

Website: https://www.sergeybuzz.com

Subject line for privacy requests: “Privacy Request” (or “GDPR Request” / “CCPA Request” as applicable)

We will respond to all legitimate privacy requests within 30 days.

18. Supervisory Authorities

If you believe we have not handled your personal information in accordance with applicable law, you may contact us first at info@sergeybuzz.com. You also have the right to lodge a complaint with your local data protection authority.

Your privacy is important to us.

We are committed to protecting your personal information and being transparent about our privacy practices.